Privacy Policy

Privacy Policy

Company Name: Bonsai and Tea
Operating Brand: Wheels
Website: https://wheels-bt.myshopify.com

Tax ID: NL002486551B81

Address: Pastoor Jacobsweg 100, 6226 VX Maastricht

Contact: wheels.bt@gmail.com

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At Wheels (operated by Bonsai and Tea), one of our main 
priorities is the privacy of our visitors. 

This Privacy Policy document contains types of information 
that is collected and recorded by Bonsai and Tea and 
how we use it.

If you have additional questions about our Privacy Policy, 
please contact us at wheels.bt@gmail.com

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GENERAL DATA PROTECTION REGULATION (GDPR)

We are a Data Controller of your information.

Legal Basis for Processing Your Personal Information

Bonsai and Tea collects and uses personal information based on:
- Necessity to perform a contract with you
- Your explicit consent
- Our legitimate business interests
- Compliance with legal obligations
- Protection of your vital interests

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DATA RETENTION

We retain your personal information only as long as necessary for:
- Fulfilling the purposes outlined in this Privacy Policy
- Complying with legal obligations
- Resolving disputes and enforcing our agreements

Typical retention periods:
- Customer account data: Duration of account + 7 years 
  (EU tax requirement)
- Order and transaction data: 7 years (EU legal requirement)
- Marketing communications: Until you unsubscribe
- Log files: 12 months

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YOUR DATA PROTECTION RIGHTS (EEA/EU RESIDENTS)

If you are a resident of the European Economic Area (EEA) 
or European Union (EU), you have the following rights:

1. Right of Access
   You can request access to your personal data we hold.

2. Right of Rectification
   You can request correction of inaccurate data.

3. Right to Erasure ("Right to be Forgotten")
   You can request deletion of your data in certain circumstances.

4. Right to Restrict Processing
   You can request we limit how we use your data.

5. Right to Data Portability
   You can request your data in a portable, 
   machine-readable format.

6. Right to Object
   You can object to processing for marketing purposes.

7. Right to Withdraw Consent
   You can withdraw any consent you've given at any time.

To exercise any of these rights, please contact us at: 
wheels.bt@gmail.com

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CONSUMER RIGHTS & CANCELLATION/RETURNS

For information about your right to cancel or return your order 
within 14 days, please see our Return Policy. 

EU consumers have statutory cancellation rights on remote sales.

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COOKIES AND WEB BEACONS

Wheels uses cookies to enhance your experience. Under GDPR 
and ePrivacy regulations, we require your consent before 
storing non-essential cookies.

Types of Cookies We Use:
- Essential cookies: Required for site function
- Analytics cookies: To understand how visitors use our site
- Marketing cookies: To personalize content and ads

You can control cookies through your browser settings or 
withdraw consent at any time.

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LOG FILES

Wheels follows standard procedures using log files. 
These files log visitors when they visit websites and include:
- Internet protocol (IP) addresses
- Browser type and Internet Service Provider (ISP)
- Date and time stamps
- Referring/exit pages
- Number of clicks

This information is not linked to personally identifiable data 
and is used for analyzing trends, administering the site, 
and gathering demographic information.

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THIRD-PARTY ADVERTISING

Our advertising partners may use cookies and web beacons. 
We are not responsible for their privacy practices.

Advertising partners' privacy policies:
- Google: https://policies.google.com/technologies/ads

We advise you to review their privacy policies independently.

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CHILDREN'S INFORMATION

Wheels does not knowingly collect personal information from 
children under 13. If you believe a child has provided 
information, please contact us immediately at 
wheels.bt@gmail.com

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DATA PROTECTION & CONTROLLER INFORMATION

Data Controller: Bonsai and Tea
Address: Pastoor Jacobsweg 100 #8533, 6226 VX Maastricht

Tax ID: NL002486551B81

Email: wheels.bt@gmail.com

Data Protection Officer: E.Collier
(In accordance with GDPR requirements for small businesses)

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CONTACT US

For privacy concerns or to exercise your data protection rights:

Bonsai and Tea (Operating as Wheels)
Address: Pastoor Jacobsweg 100 #8533, 6226 VX Maastricht
Tax ID: NL002486551B81
Email: wheels.bt@gmail.com

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CONSENT

By using our website, you consent to this Privacy Policy and 
agree to its terms. If you do not agree, please do not use 
our website.

This Privacy Policy is valid for visitors to our website with 
regards to information shared on Wheels. This policy does not 
apply to information collected offline or via other channels.

Last Updated: June 2026

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